Let’s call it like it is—real estate agents don’t always have the best reputation. From pushy sales tactics to radio silence when you need answers, we’ve heard the horror stories. And we get it. If you’ve worked with an agent who left you feeling unheard, overwhelmed, or just flat-out disappointed, that sticks with you.
But here’s the thing: not all agents work that way. At Big Frontier Group, we built our business by doing the opposite of everything people hate about this industry.
Let’s break it down:
1. “They’re Too Salesy”
Buying or selling real estate is a huge life decision. You don’t need a closer—you need a guide.
We’re not here to push. We’re here to provide honest insight, real options, and space to make the right call for you. When you work with us, you’ll never feel sold—you’ll feel supported.
2. “They Ghost You”
One of the biggest complaints in this business is agents who disappear.
At Big Frontier Group, communication is non-negotiable. We respond quickly, check in often, and make sure you’re never left wondering what’s going on. You’ll be in the loop every step of the way—because that’s what you deserve.
3. “They Don’t Listen”
This one hurts. Too many agents push their own agenda instead of tuning in to what you actually want.
We start with questions, not assumptions. Whether you’re dreaming of a cabin in the pines or selling a city condo, we shape our strategy around your goals—not ours.
4. “They Don’t Know the Market”
If your agent is just reading Zillow like you are, that’s a problem.
We live and breathe the Colorado market—rural, urban, mountain, plains. We know what’s moving, what’s sitting, and what matters most to buyers and sellers right now. We don’t guess—we advise.
5. “They Overpromise and Underdeliver”
It’s easy to say what a client wants to hear. It’s harder to follow through.
We’re honest from the jump—even when it’s tough. If a property needs work before it’ll move, we’ll say so. If the market’s cooling off, we won’t sugarcoat it. We believe that straight talk builds trust—and gets results.
6. “They’re Hard to Trust”
This one’s personal. When you hire an agent, you’re handing over one of the biggest financial decisions of your life. You should never feel like you’re being kept in the dark.
Transparency is a core value for us. You’ll know what’s happening, why it’s happening, and what to expect next.
7. “They Don’t Fight for You”
A real estate agent isn’t just a messenger—they’re your advocate.
We take negotiations seriously. We back up every offer, counter, and term with real data and smart strategy. Whether we’re helping you buy below asking or holding the line on your list price, we’re in your corner—full throttle.
8. “They’re Too Busy to Prioritize You”
Ever feel like just another transaction? That’s a red flag.
We intentionally manage our client load so that every single person we work with gets our full attention. We’re not chasing numbers—we’re building relationships. You’ll feel that difference.
9. “They Don’t Add Enough Value for What They Charge”
A great agent should make your life easier, not more expensive.
Our clients get a full-service experience—from strategic pricing and stunning marketing to smooth negotiations and post-close support. When you work with Big Frontier Group, you’ll know exactly what your commission dollars are doing—and you’ll feel good about every penny.
10. “They Make the Process More Stressful”
Look—we can’t promise that buying or selling a home will be 100% stress-free.
But we can promise that we’ll be your steady hand through it all. We handle the hard parts, anticipate the curveballs, and keep you calm and informed along the way. That’s our job—and we take it seriously.
Bottom Line: Not All Agents Are Created Equal
We’ve worked hard to build a reputation that stands in contrast to the industry complaints we hear all the time. If you’re ready to work with a real estate team that communicates, negotiates, listens how you want—we’d love to connect.